Privacy Policy
Ember & Glass Luxury Mobile Bar Services
At Ember & Glass, we believe that every detail matters—including how your personal information is handled. This Privacy Policy outlines how we collect, use, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By engaging with our website or services, you agree to the practices outlined below.
To thoughtfully design and deliver your experience, we may collect:
Personal Information: name, email, phone number, and address
Event Details: date, location, guest count, preferences, and styling selections
Booking Information: contracts, invoices, and communications
Payment Information: securely processed via trusted third-party providers (we do not store full card details)
Technical Data: IP address, browser type, and website usage through cookies or analytics tools
Your information allows us to:
Prepare and present tailored quotes
Coordinate and execute your event seamlessly
Communicate throughout the planning process
Refine and elevate our services and offerings
Meet legal and operational requirements
We use your information with intention—and never beyond what is necessary.
We respect your privacy and do not sell or rent your personal information.
Information may be shared only when required to:
Process payments and bookings through secure platforms
Work with trusted service providers supporting our operations
Comply with legal or regulatory obligations
All partners are expected to uphold strict privacy and security standards.
We take appropriate administrative and technical measures to safeguard your information. While no system is entirely immune to risk, we are committed to protecting your data with care and diligence.
Our website may use cookies to enhance your browsing experience and better understand how our site is used. You may disable cookies through your browser settings if preferred.
You may request access to, correction of, or withdrawal of consent for your personal information at any time, subject to legal limitations.
Information is retained only as long as necessary to fulfill the purposes outlined above, including any legal or reporting requirements.
Our website may include links to external platforms. Ember & Glass is not responsible for the privacy practices of those sites.
Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors.
This policy may be updated from time to time. The most current version will always be available on our website.
For any questions or requests:
Ember & Glass Mobile Bar
info@emberandglass.com
226-779-8085
Ember & Glass is committed to responsible and compliant alcohol service in accordance with Ontario regulations.
All alcohol service is conducted in accordance with the Alcohol and Gaming Commission of Ontario guidelines
Valid government-issued identification may be required for all guests consuming alcohol
Service may be refused at the discretion of our staff to ensure safety and compliance
The client is responsible for ensuring all necessary permits, including Special Occasion Permits (SOP), are obtained where required
Ember & Glass is not liable for the actions of guests before, during, or after service
A Note on Privacy
We believe privacy should feel as effortless as the experience itself. Your information is used only to curate, communicate, and deliver your event with intention—never shared, never sold, and always handled with care.